Shipping & Return Information, Etc.
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Shipping Charges & Methods:                                                 

 We Now Ship to Canada, Hawaii and Alaska!!!!  
 Australia soon to come!!!

NEW CHANGES:  Embellished KeepSakes now ships scrapbook products and embellishments throughout the entire United States, including Hawaii and Alaska.  In addition, we NOW ship product to Canada.    Embellished KeepSakes shipping rates reflect the best possible shipping prices and methods for these areas.  Please read carefully as each location receives shipments in a different way in order to keep cost down.   If you would like your order express delivered we would be happy to help you.  Feel free to place your order but do not pay until we have contacted you will the cost of shipping charges.  We will simply charge you for the cost of shipping and nothing more. 

We are still in the process of getting the best  possible shipping prices to Australia so continue to check back... we hope to be shipping to this beautiful country very soon.  We are working very hard so please be patient.

Shipping charges are based on the dollar amount of your total order only.  We do not charge based on weight or location of delivery and we only ship via ground shipping or priority (depending on location) via United States Postal Service unless special arrangements are made. 

We do not charge any handling fees on any orders and we charge only the cost of shipping.  Embellished KeepSakes does not intend to make money off of shipping charges and we attempt to keep shipping fees as low as possible for our customers. 

Processing Times:

 All of Embellished KeepSakes scrapbook products and embellishments are in stock.  Your order will be shipped out within 24 - 72 business hours of our receiving your full payment.  We often send shipments on Saturdays.  Our Customers happiness is our main priority and that means you receiving your order as quickly as possible.

 

Shipping Charges for the 48 contigous United States are as follows:

  • order totals less than $75.00 .....................................shipping equals $6.50
  • order totals between $75.01and $149.99..................shipping equals $9.50
  • order totals equal or greater than $150.00 ..............shipping is FREE  (Coupons can not be used with free shipping)

Shipping Charges for Hawaii and Alaska:

  • order totals  less than $100.00..................................shipping is $8.95 Parcel Post
                                                                                                      $11.55 Priority Mail 
  • order totals $100.01 to $150.00.................................shipping is $ 11.50 Parcel Post
                                                                                                               $16.85 Priority Mail
  • order totals $150.01 or more.....................................shipping is $13.88 Parcel Post
                                                                                                              $19.30 Priority Mail

(Parcel Post delivery time varies and cannot be estimated; Priority Mail delivery time is 3 business days as stated by the United States Post Office)

Shipping Charges to Canada for Priority Mail International (6-10 business days):

  • order total less than $100.00....................................shipping is $16.50
  • order total $100.99 to $150.00..................................shipping is $21.85
  • order total is $150.99 or more..................................shipping is $24.45

Embellished KeepSakes will fill out the customs forms appropriately for Canada, however, the recepient of the package is responsible for any and all duties due at time of delivery.

Please note that as a courtesy, Embellished KeepSakes will hand deliver orders at no charge to the following areas as a kind gesture (just because we are neighbors) and because we  love to help people save some money:

  • Rockville, MD Area
  • Johns Hopkins, APL

You are only charge a 0.06% tax if you live in the state of Maryland.


Forms of Payment:

Embellished KeepSakes accepts Visa, Mastercard, Discover and PayPal.  If you would like to pay by means of cashiers check, money order or personal check please email us at info@embellishedkeepsakes.com to let us know that you need to mail a payment and we can provide you with an address.

 

 

         

Rush Orders: 

 

If you would like to have your order rushed please contact us either via phone at 443-536-6214 or email us at info@embellishedkeepsakes.com to make arrangements, in addition to leaving a note in the comments section of your order.  However, please wait to pay for your order until you know the full amount you will be charged for shipping.  

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Return Policy:

We are firmly committed to your satisfaction.  Therefore, Embellished KeepSakes has a 
30 day no questions asked 100% Money Back Guarantee !!!  If you are unhappy with any scrapbooking product or embellishment you received from Embellished KeepSakes you may return it, undamaged within 30 days of the shipping date for a full refund of the purchase price. 

To receive a refund, the product must be returned within 30 days of being shipped to you in the exact same condition as it was received....unopened, unused and undamaged.  Please be sure to pack the item carefully so that it is not damaged during it's travel back to our warehouse and you can receive your full refund.  However, before returning any product back to us, please contact us at info@embellishedkeepsakes.com to receive a return authorization number.

Embellished KeepSakes works very hard at giving you the very best in scrapbooking products and embellishments.  We inspect all items carefully before shipping out your order.  In the unlikely event that a product arrives damaged due to the manufacturer, please email us so that we may help you rectify the problem as quickly and easily as possible.  In the unlikely event that a product arrives damages due to our error, we will of course ship you out a replacement immediately.  Again, your satisfaction is our main goal.   

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Out of Stock Items:

Embellished KeepSakes prides itself in selling only items that we have in stock and ready for immediate shipment.  We find it frustrating to shop online only to find item after item out of stock.  Therefore, every item you see in our online store is in stock and ready for immediate shipment.  We accomplish this by having live inventory in our online store and by knowing our manufactures and how long their shipments take to arrive, in addition to which items are very popular and sell out quickly.  We want you to enjoy you shopping experience and have all the embellishments on hand that you need to create memories that last a lifetime. 

Suggestions or Comments:

Embellished KeepSakes is most concerned with your understanding of our policies and any suggestions or comments that you might have to offer.  Please do not hesitate to email us a info@embellishedkeepsakes.com concerning anything you would like to share or ask and we will get back to you in a timely fashion.

Thank you & Keep Creating,
Melissa & Lynn

 

 

 

 

 

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